Remote customer success & support jobs from United States
Browse 60 remote openings across 33 employers with location policies that include United States, an applicable region, or worldwide applicants. Location variants are grouped into openings. Check sponsorship, working hours and the original posting before applying.
Geographic compatibility does not confirm work authorization or immigration eligibility.
Last checked 30/10/2026, 20:58:43 UTC
Explore the roles
60 openings · 62 postingsIncludes postings that explicitly name your country, an applicable region, or worldwide applicants. Geographic compatibility does not confirm work authorization.
- LaunchDarklyStrategic Customer Success ManagerremotePosted within 60 daysChecked
- remotePosted within 60 daysChecked
- InstacartSenior Manager, CPG Customer SuccessremotePosted within 60 daysChecked
- remotePosted within 60 daysChecked
- remotePosted within 60 daysChecked
- healthleapCustomer Success DirectorremotePosted within 60 daysChecked
- netboxlabsManager, Customer Success - AmericasremotePosted within 60 daysChecked
- remotePosted within 60 daysChecked
- PlanetScaleCustomer Support Engineer
2 postings · view locations and links
- US / Remote - US · View details · Original posting ↗
- EMEA or NA / Remote - EMEA / Remote - NA · View details · Original posting ↗
Not specifiedPosted within 60 daysChecked - join9amDirector, Customer SuccessremotePosted within 60 daysChecked
Companies with compatible location policies
Working-hour requirements in source postings
- Technical Support Engineer at posthog: We provide support across EU and US time zones, and we're hiring in both.
- Support Engineer (DevTools & AI Reliability, remote) at checkly: (Remote, US East Coast or the same time zone. • You're based on the US East Coast or the same time zone.
- Product Support Engineer - NAMER at Ashby: We’re expanding our global Support team to provide 24/7 coverage across time zones. • You write precise investigations that others can quickly understand and act on, and communicate thoughtfully with technical and non-technical audiences across time zones.
- Director of Customer Success, Scaled at instructure: Account for the realities of a global team, including time zones, regional customer expectations, and academic calendars that do not line up. • Experience leading a globally distributed team, including the regional and time zone realities that come with it.
- Customer Success Architect at GitLab: We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success.
- Manager, Customer Success Engineering at GitLab: We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments.
- Manager, Customer Success - Americas at netboxlabs: Based in the Americas, able to work across North American time zones • Background with open-source or product-led companies where community and commercial motions overlap
- Support Engineer, U.S. Government Support (SHIFT) at GitLab: This is an overnight shift role with working hours of 12:00am - 7:00am EST. • We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence.
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