Remote customer success & support jobs from United States
Browse 64 remote openings across 37 employers with location policies that include United States, an applicable region, or worldwide applicants. Location variants are grouped into openings. Check sponsorship, working hours and the original posting before applying.
Geographic compatibility does not confirm work authorization or immigration eligibility.
Last checked 30/10/2026, 23:35:37 UTC
Explore the roles
37 openings · 38 postings“Remote” alone does not mean you can apply from United States. These roles are excluded from the compatible count. Confirm location eligibility with the employer.
- remoteOlder posting · still listedChecked
- AB InBev | Growth GroupSupport EngineerremoteOlder posting · still listedChecked
- flaglerhealthRev Cycle Customer Success ManagerremoteOlder posting · still listedChecked
- remoteOlder posting · still listedChecked
- meterSupport EngineerremoteOlder posting · still listedChecked
- CanonicalSoftware Support EngineerNot specifiedOlder posting · still listedChecked
- CanonicalEnterprise Customer Success ManagerNot specifiedOlder posting · still listedChecked
Companies with compatible location policies
Kustomeraugust-healthinstructureFinposthogchecklyAcceladratakongnetboxlabsAshbyinductive-automation-llcfieldguidehackeronebeam-uplinearLaunchDarklyGitLabChartHop1mindInstacarthealthleapPlanetScalejoin9amgainsightispeedtoleadfeathrnooksalpacahealthlelandPinterestgoodstackhauler-heroneuroscalenightfall-aivoltusCanonical
Working-hour requirements in source postings
- Technical Support Engineer at posthog: We provide support across EU and US time zones, and we're hiring in both.
- Support Engineer (DevTools & AI Reliability, remote) at checkly: (Remote, US East Coast or the same time zone. • You're based on the US East Coast or the same time zone.
- Product Support Engineer - NAMER at Ashby: We’re expanding our global Support team to provide 24/7 coverage across time zones. • You write precise investigations that others can quickly understand and act on, and communicate thoughtfully with technical and non-technical audiences across time zones.
- Director of Customer Success, Scaled at instructure: Account for the realities of a global team, including time zones, regional customer expectations, and academic calendars that do not line up. • Experience leading a globally distributed team, including the regional and time zone realities that come with it.
- Customer Success Architect at GitLab: We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success.
- Manager, Customer Success Engineering at GitLab: We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments.
- Manager, Customer Success - Americas at netboxlabs: Based in the Americas, able to work across North American time zones • Background with open-source or product-led companies where community and commercial motions overlap
- Support Engineer, U.S. Government Support (SHIFT) at GitLab: This is an overnight shift role with working hours of 12:00am - 7:00am EST. • We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence.
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