Consumer Support Professionals: Questionnaire on Administrative Workarounds
Listed by employer · Checked
Posted within 60 days ·
- Work arrangement
- remote
- Employment
- Contract
- Stated compensation
- Not specified
- Stated sponsorship
- Not stated
Does the location policy fit?
Choose where you would work from. We’ll compare it with the posting’s stated requirements.
Not enough information in this posting — confirm with the employer
Checked for applicants in United States; employer sponsorship is needed. Based on the source posting · not a hiring or work-authorization guarantee.
Visa sponsorship is not specified.
Why this result?
2 supporting signals
- The stated geographic scope includes your country.
- The role is described as remote; geographic restrictions still apply.
1 still unclear
- Visa sponsorship is not specified.
This checks the posting’s stated requirements, not your legal right to work. Confirm details with the employer.
Requirements
2 with evidence7 unclear or unstated- Remote policy
- remote
“Provider workplace type: remote”
From employer posting metadata - Geographic scope
- US
“Provider location: United States”
From employer posting metadata - Employment type
- Contract
8 fields not stated in this posting
- Employer sponsorship
- Not specified
- Degree requirement
- Not specified
- Security clearance
- Not mentioned
- Timezone / hours
- Not specified
- Citizenship requirement
- Not mentioned
- Minimum experience (years)
- Not specified
- Work authorization
- Not specified
- Compensation
- Not specified
These details were not stated in the tracked posting. Confirm with the employer.
Original job description
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What We're Researching
We're running a paid study on the everyday administrative hurdles that consumers encounter. We want to understand the common problems people face, how they attempt to resolve them, and the hidden costs involved in these workarounds. Your insights will help identify areas where new software or services could alleviate these burdens.
How It Works
You will complete an independent, eight-question written survey. The questionnaire asks you to describe a recent, anonymous example of a consumer problem you observed. You will provide estimates on the frequency of the issue, associated costs, and potential limits for new software solutions. The entire task is conducted asynchronously through our secure online platform.
Who This Is For
We are looking for adults with recent, direct experience helping consumers navigate administrative tasks. We welcome customer support professionals, social workers, administrative assistants, and dedicated volunteers. Candidates should be comfortable distinguishing observed facts from estimates and providing constructive feedback on potential software solutions.
What You'll Do
Complete an eight-question written survey about consumer administrative problems.
Describe a recent, anonymous example of a recurring issue you have observed.
Estimate the time, financial cost, and frequency of current workarounds.
Identify professional, legal, or privacy limits that a new software tool would need to respect.
Who Should Apply
Recent professional or volunteer experience assisting consumers with administrative tasks.
Ability to clearly distinguish between observed facts and estimates.
Comfortable providing detailed written responses independently.
Commitment to maintaining consumer privacy by omitting identifying details.
Compensation
$11 one-time
Ready to participate?
About Terac
Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.
Learn more at terac.com or on YouTube at @jointerac.
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Explore stated remote geography
These collections reflect applicant location statements, not authorization or citizenship.