Case Manager
Listed by employer · Checked
Older posting · still listed ·
- Work arrangement
- remote
- Employment
- FullTime
- Stated compensation
- Not specified
- Stated sponsorship
- Not stated
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Checked for applicants in Mongolia; employer sponsorship is needed. Based on the source posting · not a hiring or work-authorization guarantee.
The posting does not specify whether applicants from your country are accepted.
Why this result?
1 supporting signals
- The role is described as remote; geographic restrictions still apply.
2 still unclear
- The posting does not specify whether applicants from your country are accepted.
- Visa sponsorship is not specified.
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Requirements
2 with evidence7 unclear or unstated- Remote policy
- remote
“Provider workplace type: remote”
From employer posting metadata - Minimum experience (years)
- 3
“You have 3+ years of experience as an immigration case manager, senior paralegal, immigration specialist, or global mobility professional supporting employment-based immigration matters.”
See matched passage in original description ↓ - Employment type
- FullTime
8 fields not stated in this posting
- Employer sponsorship
- Not specified
- Geographic scope
- Not specified
- Degree requirement
- Not specified
- Security clearance
- Not mentioned
- Timezone / hours
- Not specified
- Citizenship requirement
- Not mentioned
- Work authorization
- Not specified
- Compensation
- Not specified
These details were not stated in the tracked posting. Confirm with the employer.
Original job description
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About the Role
We're looking for a Case Manager to join our growing team at Lighthouse. In this role, you'll serve as the primary point of contact for customers throughout their immigration journey, helping ensure cases move efficiently from intake through filing and beyond.
You will work closely with customers, attorneys, employers, and internal teams to coordinate case preparation, manage timelines, collect documentation, and deliver an exceptional customer experience.
What You'll Do
Serve as the primary point of contact for customers, providing proactive communication and exceptional service throughout their immigration journey.
Manage a high-volume portfolio of employment-based immigration matters, ensuring cases progress accurately and on schedule.
Coordinate document collection, case preparation, filing milestones, and stakeholder communications across customers, employers, attorneys, and internal paralegal team.
Gather and organize information regarding customers' immigration histories, employment situations, travel plans, and long-term goals to support attorney-led case planning.
Recognize potential case issues, documentation gaps, travel considerations, or timing concerns and escalate them appropriately for legal review.
Maintain accurate case records and leverage technology and AI tools to improve efficiency, accuracy, and customer outcomes.
Contribute to process improvements and operational initiatives as Lighthouse continues to scale.
You Might Be a Good Fit If
You have 3+ years of experience as an immigration case manager, senior paralegal, immigration specialist, or global mobility professional supporting employment-based immigration matters.
You have strong familiarity with employment-based immigration processes, including H-1B, O-1, TN, E-3, L-1, PERM, EB-1A, EB-2 NIW, and Adjustment of Status.
You have experience managing a high-volume caseload while maintaining exceptional attention to detail and customer service.
You are comfortable reviewing complex immigration records, gathering relevant information, and coordinating with attorneys to support case strategy and planning.
You understand common immigration process considerations related to travel, work authorization, status maintenance, and filing timelines, and know when issues should be escalated for legal review.
You are highly organized, proactive, and able to manage competing priorities across dozens of concurrent matters.
You are excited about leveraging AI and technology to transform legal services and improve customer experiences.
Preferred Qualifications
Experience supporting startup and venture-backed technology companies.
Experience in a customer-facing immigration or global mobility role.
Experience managing 75+ active employment-based immigration matters simultaneously.
Experience working in a high-growth startup or fast-paced professional services environment.
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