CREW MANAGER/ CREW PURSER

Crew Manager:

Main responsibilities:
The Crew Manager is responsible for:
•    Coordinating with the Crewing Department and Port Agents on crew joining schedule;
•    Ensuring that all sign-on crew are allocated cabins according to entitlement and or/ availability;
•    Ensuring that all sign-on crew are met and welcomed; 
•    Ensuring that all travel and employment documents of all sign-on crew are collected and checked before boarding the ship;
•    Conducting general orientation for new crew if required;
•    Liaising with port agents ahead of scheduled port calls to receive and discuss clearance requirements for crew;
•    Coordinating with the Crewing Department accommodation and travel arrangements for sign-off crew;
•    Coordinating with port agents sign-off crew immigration and customs formalities and transfer arrangements;
•    Coordinating with vessel’s Finance Department sign-off crew’s financial matters;
•    Coordinating with the vessel’s Doctor and the Crewing Department medical repatriation cases;
•    Coordinating with the HR Manager and all onboard departments crew-related matters and issues requiring immediate actions;
•    Ensuring all documents from crew side required for arrival and departure port clearance are prepared timely and clearance is obtained as soon as possible;
•    Coordinating with vessel’s security to ensure that all crew are aboard prior sailing;
•    Ensuring copy of crew change report, departure crew list and Par Level report are sent to the Crewing Department and onboard departments immediately upon sailing from ports of call;
•    Reviewing crew data and documents in the Crew Management System Modules to ensure these are updated at all times;
•    Coordinating with HR Manager and the Crewing Department on crew contracts related matters and ensuring that contracts are signed by all crew and copies are provided to the Crewing Department;
•    Assisting in implementing and organizing onboard crew recognition programs initiated by the Company;
•    Ensuring personnel filing system is maintained according to Company requirements and standards;
•    Reviewing ship-specific Personnel-related forms and recommending updating or revisions to address current and future operational needs;
•    Checking and reviewing Personnel Section staff’s Specific Familiarization Checklist and training needs;
•    Ensuring that the Company manuals kept in the Management System are read and acknowledged by all Personnel staff;
•    Coordinating crew participation in the Company’s Corporate Social Responsibility (CSR) projects;
•    Reviewing purchase requisitions for Personnel department;
•    Preparing supply list with items/ materials for the yearly needs of the Personnel department;
•    Supporting preparation of Personnel Section for internal and external audits in coordination with HR Manager and the Crewing Department;
•    Announcing Cabin Inspection schedule;
•    Portraying a positive image  of our Cruises to all guests, officers, crew, and government officials;
•    Maintaining professional relationships across all functions, while promoting a positive and harassment-free work environment that welcomes and respects differences in cultures, backgrounds, and individual personalities;
•    Maintaining the working area clean, safe, and handling tools and equipment with care;
•    Adhering to all safety regulations and using appropriate personal protective equipment (PPE) during work activities;
•    Participating in emergency drills and responding to actual emergencies as per the Muster List;  
•    Adhering to and complying with all Company Policies and Procedures, Manuals and Directives;  
•    Performing duties and tasks according to above but not limited to that.

The Crew Manager reports and is accountable to the HR Manager.

 

Contract Duration: 6 +/- 1 Month

 

December 2026